Privacy Policy of pelletterieded.com

This Website collects some Personal Data from its Users.

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Data Controller

PELLETTERIE D&D S.R.L.
Via renato bruschi, 138
Florentine Sesto 50019
Florence (FI)
VAT number: 06541790488
Telephone: +39 055 4491006
Data Controller email address: info@pelletterieded.com

Types of Data collected

Among the Personal Data collected by this Website, independently or through third parties, there are: Cookies; Usage data; e-mail; Data conveyed while using the service; unique identifiers of advertising devices (Google Advertiser ID or IDFA identifier, for example); first name; surname; telephone number; address; username; password; POSTAL CODE; city; billing address; shipping address; street number; payment information.

Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts shown before the data are collected.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Website.

Unless otherwise specified, all data requested by this website are mandatory. If the User refuses to communicate them, it may be impossible for this Website to provide the Service. In cases where this Website indicates some Data as optional, Users are free to refrain from providing such Data, without this having any consequence on the availability of the Service or on its operation.

Users who have doubts about which data are mandatory are encouraged to contact the owner.

Any use of Cookies – or other tracking tools – by this Website or by the owners of third party services used by this Website, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to for the additional purposes described in this document and, if it is available, in the Cookie Policy.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website and guarantees that he has the right to communicate or disseminate them, freeing the Owner from any responsibility to third parties.

Method and place of processing data collection

Method of Data processing

The Data Controller adopts the appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.

The treatment is carried out using IT and / or telematic tools, with organizational methods and with reasons strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Website (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting provider, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Owner, may have access to the Data. The updated list of Administrators can always be requested from the Data Controller.

Legal basis for processing

The Data Controller processes Personal Data relating to the User if one of the following conditions exists:

the User has given consent for one or more specific purposes; Note: in some systems, the Data Controller may be authorized to process Personal Data without the User’s consent or another of the legal basis specified below, as long as the User does not object (“opt-out”). to such processing. However, this is not applicable if the processing of Personal Data is regulated by European legislation under the protection of Personal Data;
processing is necessary for the enactment of a contract with the User and / or for the enactment of pre-contractual measures;
processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
processing is necessary for the execution of a public interest task or for the exercise of public powers with which the Data Controller is invested;
the processing is necessary for the pursuit of the legitimate interest of the owner or third parties.

However, it is always possible to request the Data Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided by a contract or necessary to conclude a contract.

Place

The Data are processed at the Data Controller’s operating offices and in any other place where the parties involved in the processing are located. For more information, contact the Data Controller.

The User’s Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User can refer to the section relating to the details on the processing of Personal Data.

The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization under public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures taken by the Data Controller to protect the Data.

The User can check whether one of the transfers described above takes place by examining the section of this document relating to the details on the processing of Personal Data or requesting information from the Data Controller by contacting him at the details indicated at the beginning.

Data retention period

The data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

Personal Data collected for purposes related to the execution of a contract between the Data Controller and the User will be retained until the execution of this contract is completed.
Personal Data collected for purposes attributable to the legitimate interest of the Data Controller will be retained until this interest is satisfied. The User can obtain further information regarding the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.

When the treatment is based on the User’s consent, the Data Controller can keep the Personal Data longer until such consent is revoked. In addition, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, at the end of this term, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Purpose of the Processing of Data Collection

User data are collected to allow the owner to provide the service, fulfill legal obligations, respond to requests or executive actions, protect their rights and interests (or those of users or third parties), identify any malicious activities or fraudulent, as well as for the following purposes: Remarketing and behavioral targeting, Statistics, Advertising, Interaction with external social networks and platforms, Interaction with live chat platforms, Displaying content from external platforms, SPAM protection, Tag management, Contacts management and message sending, User Contact, Registration and authentication and Payment management.

To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User can refer to the “Information on the processing of Personal Data” section.

Information on the processing of Personal Data

Personal data are collected for the following purposes and using the following services:

Contacting the user

Mailing list or newsletter (this Website)

By registering to the mailing list or the newsletter, the User’s email address is automatically added to a contact list to which email messages containing information, including commercial and promotional information, relating to this Website may be transmitted. The User’s email address may also be added to this list after registering on this Website or after making a purchase.

Personal Data processed: email; name.

Contact management and sending messages

This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.

These services could also allow you to collect data relating to the date and time of display of the messages by the User, as well as the interaction of the User with them, such as information on clicks on the links inserted in the messages.

Mailchimp (The Rocket Science Group LLC)

Mailchimp is an address management and email message service provided by The Rocket Science Group LLC.

Personal Data processed: email; name.

Place of data processing: United States – Privacy Policy. Subject adhering to the Privacy Shield.

Payment management

Unless otherwise specified, this Website processes all payments by credit card, bank transfer or other forms through external payment service providers. In general, and unless otherwise indicated, Users are required to provide payment details and personal information directly to these payment service providers.

This website is not involved in the collection and processing of such information: it will only receive a notification from the payment service provider about the payment.

PayPal (Paypal)

PayPal is a payment service provided by PayPal Inc., which allows the User to make payments online.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of data processing: Consult the Paypal privacy policy – Privacy Policy.

Stripe (Stripe Inc)

Stripe is a payment service provided by Stripe Inc.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of data processing: United States – Privacy Policy. Subject adhering to the Privacy Shield.

Payment by bank transfer (this Website)

In the event that the payment method chosen is direct bank transfer to the current account indicated on this Website, the Data Controller will collect the data relating to the payment of the User, i.e. the checking account number of the settlor, the SWIFT code, the Bank and the name of the settlor. These data will be collected and processed exclusively in the context of the transaction and for billing purposes only.

Personal Data processed: surname; payment information; address; first name.

Tag management

This type of service is functional to the centralized management of the tags or scripts used on this website.

The use of these services involves the flow of User Data through them and, if necessary, their retention.

Google Tag Manager

Google Tag Manager is a tag management service provided by Google LLC or Google Ireland Limited, depending on where this website is used.

Personal Data processed: Cookies; Usage data.

Place of data processing: United States – Privacy Policy; Ireland – Privacy Policy. Subject adhering to the Privacy Shield.

Interaction with live chat platforms

This type of service allows you to interact with live chat platforms, managed by third parties, directly from the pages of this Website. This allows the User to contact the support service of this Website or to this Website to contact the User while browsing the pages.

In the event that an interaction service with live chat platforms is installed, it is possible that, even if the Users do not use the service, the interaction service collects Usage Data concerning to the pages in which it is installed. Also, live chat conversations may be recorded.

Facebook Messenger Customer Chat (Facebook, Inc.)

Facebook Messenger Customer Chat is an interaction service with the Facebook Messenger live chat platform, provided by Facebook, Inc.

Personal Data processed: Cookies; Data communicated while using the service; Usage data.

Place of data processing: United States – Privacy Policy. Subject adhering to the Privacy Shield.

Interaction with external social networks and platforms

This type of service allows you to interact with social networks, or with other external platforms, directly from the pages of this website.

The interactions and information collected from this Website are in any case subject to the User’s privacy settings relating to each social network.

This type of service could still collect traffic data for the pages where the service is installed, even when Users do not use it.

It is recommended to disconnect from the respective services to make sure that the data processed on this Website is not connected to the User’s profile.

Like button and Facebook social widgets (Facebook, Inc.)

The “Like” button and Facebook social widgets are interaction services with the Facebook social network, provided by Facebook, Inc.

Personal Data processed: Cookies; Usage data.

Place of data processing: United States – Privacy Policy. Subject adhering to the Privacy Shield.

SPAM protection

This type of service analyzes the traffic of this Website, potentially containing Users’ Personal Data, in order to filter it from parts of traffic, messages and content recognized as SPAM.

Google reCAPTCHA

Google reCAPTCHA is a SPAM protection service provided by Google LLC or Google Ireland Limited, depending on the location where this website is used.

The use of the reCAPTCHA system is subject to Google’s privacy policy and terms of use.

Personal Data processed: Cookies; Usage data.

Place of data processing: United States – Privacy Policy; Ireland – Privacy Policy. Subject adhering to the Privacy Shield.

Advertising

This type of service allows you to use User Data for commercial communication purposes in various advertising forms, such as banners, also in relation to the interests of the User.

This does not mean that all Personal Data are used for this purpose. Data and conditions of use are indicated below.

Some of the services listed below may use cookies to identify the user or use the behavioral retargeting technique, namely, display advertisements customized according to the interests and behavior of the user, also detected outside of this website. For more information, we suggest you check the privacy policies of the respective services.

In addition to the options to opt-out offered by the services listed below, the User can opt for the exclusion of the use of cookies by a third party service for some advertising features by visiting the opt-out page of the Network Advertising Initiative.

Users can also choose not to participate in certain advertising features through the corresponding device configuration options, such as the mobile device advertising configuration options or the generic advertising configuration.

Similar Facebook audience (Facebook, Inc.)

Facebook Similar Audience is an advertising and behavioral targeting service provided by Facebook, Inc. that uses the Data collected through the Facebook Custom Audience service in order to show advertisements to Users with behavior similar to Users who are already on a list audiences personalized based on their previous use of this website or their interaction with relevant content through Facebook applications and services.

Based on this data, personalized ads will be shown to users suggested by a similar Facebook audience.

Users can choose not to use Facebook cookies to personalize ads by visiting this opt-out page.

Personal Data processed: Cookies; Usage data.

Place of data processing: United States – Privacy Policy – Opt Out. Person adhering to the Privacy Shield.

Similar Google Ads audiences

Similar audiences is an advertising and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on the position in which this Website is used, which uses the Google Ads Remarketing Data to show advertisements to Users with behaviors similar to those of other Users who are already on the remarketing list due to their previous use of this Website.

Based on this data, personalized ads will be shown to users suggested by similar Google Ads audiences.

Users who do not want to be included in similar audiences can choose not to participate and disable the use of advertising cookies by visiting the: Google Ads Settings.

Personal Data processed: Cookies; Usage data.

Place of data processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out. Person adhering to the Privacy Shield.

Facebook Audience Network (Facebook, Inc.)

Facebook Audience Network is an advertising service provided by Facebook, Inc. For an understanding of Facebook’s use of data, please consult Facebook’s data legislation.

To allow the Facebook Audience Network to function, this Website may use some identifiers for mobile devices (including Android Advertising ID or Advertising Identifier for OS) or technologies similar to cookies. Among the ways in which Audience Network offers advertising messages to the User, there is also the use of the User’s advertising preferences. The User can control the sharing of their advertising preferences within the Facebook Ad settings.

The User can opt-out from some Audience Network targeting functions through the settings of his device. For example, you can change the advertising settings available for mobile devices, or follow the instructions applicable to the Audience Network that may be present within this privacy policy.

Personal Data processed: Cookies; Usage data; unique identifiers of advertising devices (Google Advertiser ID or IDFA identifier, for example).

Place of data processing: United States – Privacy Policy – Opt Out. Person adhering to the Privacy Shield.

Registration and authentication

By registering or authenticating, the User allows the Application to identify him and to give him access to dedicated services.

Depending on what is indicated below, registration and authentication services could be provided with the help of third parties. If this happens, this application will be able to access some data stored by the third party service used for registration or identification.

Direct registration (this website)

The User registers by filling in the registration form and providing his Personal Data directly to this Website.

Personal Data processed: ZIP code; city; surname; e-mail; address; billing address; shipping address; first name; Street number; telephone number; password; username.

Remarketing and behavioral targeting

This type of service allows this website and its partners to communicate, optimize and serve advertisements based on the past usage of this website.

This activity is carried out by tracking Usage Data and the use of Cookies, information that is transferred to the partners to whom the remarketing and behavioral targeting activity is linked.

Some services offer a remarketing option based on email address lists.

In addition to the options to opt-out offered by the services listed below, the User can opt for the exclusion of the use of cookies by a third party service for some remarketing functions by visiting the opt-in page of the Network Advertising Initiative.

Facebook Remarketing (Facebook, Inc.)

Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this website with the Facebook advertising network.

Personal Data processed: Cookies; Usage data.

Place of data processing: United States – Privacy Policy – Opt Out. Person adhering to the Privacy Shield.

Facebook Custom Audience (Facebook, Inc.)

Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.

Users can choose not to use Facebook cookies to personalize ads by visiting this opt-out page.

Personal Data processed: Cookies; e-mail.

Place of data processing: United States – Privacy Policy – Opt Out. Person adhering to the Privacy Shield.

Remarketing with Google Analytics

Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on the position in which this Website is used, which connects the tracking activity carried out by Google Analytics and its Cookies with the Google Ads advertising network and the Doubleclick Cookie.

Personal Data processed: Cookies; Usage data.

Place of data processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt OutOpt Out. Person adhering to the Privacy Shield.

Remarketing Google Ads

Remarketing Google Ads is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on the position in which this website is used, which connects the activity of this website with the Google Ads advertising network and the DoubleClick Cookie.

Users can choose not to use Google cookies for ad personalization by visiting the Google Ad Settings.

Personal Data processed: Cookies; Usage data.

Place of data processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out. Person adhering to the Privacy Shield.

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

Facebook Ads conversion tracking (Facebook pixels) (Facebook, Inc.)

Facebook Ads conversion tracking (Facebook pixel) is a statistics service provided by Facebook, Inc. that connects data from the Facebook ad network with the actions performed on this website. The Facebook pixel monitors the conversions that can be attributed to Facebook, Instagram and Audience Network advertisements.

Personal Data processed: Cookies; Usage data.

Place of data processing: United States – Privacy Policy. Subject adhering to the Privacy Shield.

Generating functionality of advertising reports in Google Analytics

Google Analytics has activated on this website the advertising reporting features, which collect additional information from the DoubleClick cookie (web activity) and from the device’s advertising IDs (application activity). This allows the Data Controller to analyze specific Data relating to Users’ behavior and interests (Traffic data and User interaction data with advertisements) and, if enabled, Demographic data (information on age and gender).

Users can choose not to use Google cookies by visiting Google’s [Ad Settings] (https://adssettings.google.com/authenticated).

Personal Data processed: Cookies; unique identifiers of advertising devices (Google Advertiser ID or IDFA identifier, for example); various types of data as specified in the privacy policy of the service.

Place of data processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out. Person adhering to the Privacy Shield.

Google Analytics

Google Analytics is a web analysis service provided by Google LLC or by Google Ireland Limited, depending on the position in which this Website is used, (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Website, compiling reports and sharing them with other services developed by Google.

Google could use Personal Data to contextualize and personalize the advertisements of its advertising network.

Personal Data processed: Cookies; Usage data.

Place of data processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out. Person adhering to the Privacy Shield.

Google Ads conversion tracking

Google Ads conversion tracking is a statistics service provided by Google LLC or Google Ireland Limited, depending on the position in which this website is used, which connects the data from the Google Ads ad network with the actions performed to the inside this website.

Personal Data processed: Cookies; Usage data.

Place of data processing: United States – Privacy Policy; Ireland – Privacy Policy. Subject adhering to the Privacy Shield.

Viewing content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Website and to interact with them.

This type of service could still collect data on web traffic relating to the pages where the service is installed, even when users do not use it.

Google Fonts

Google Fonts is a font style visualization service managed by Google LLC or by Google Ireland Limited, depending on the position in which this website is used, which allows this website to integrate such content within its pages.

Personal Data processed: Usage data; various types of data as specified in the privacy policy of the service.

Place of data processing: United States – Privacy Policy; Ireland – Privacy Policy. Subject adhering to the Privacy Shield.

YouTube Video Widget

YouTube is a video content viewing service managed by Google LLC or by Google Ireland Limited, depending on the position in which this website is used, which allows this website to integrate such content within its pages.

Personal Data processed: Cookies; Usage data.

Place of data processing: United States – Privacy Policy; Ireland – Privacy Policy. Subject adhering to the Privacy Shield.

More information on Personal Data

Sale of goods and services online

The Personal Data collected is used for the supply of services to the User or for the sale of products, including payment and possible delivery. The Personal Data collected to complete the payment may be those relating to the credit card, the current account used for the transfer or other payment instruments provided. The payment data collected by this website depend on the payment system used.

User rights

Users can exercise certain rights with reference to the data processed by the Data Controller.

In particular, the User has the right to:

withdraw consent at any time. The User can withdraw consent to the processing of their Personal Data previously expressed.
object to the processing of their data. The user can object to the processing of their data when it occurs on a legal basis other than consent. Further details on the right to object are indicated in the section below.
access their data. The user has the right to obtain information on the data processed by the owner, on certain aspects of the processing and to receive a copy of the data processed.
verify and request correction. The User can verify the accuracy of his Data and request its updating or correction.
obtain the limitation of the processing. When certain conditions are met, the User can request the limitation of the processing of their Data. In this case the Data Controller will not process the Data for any other purpose other than their conservation.
obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Data Controller.
receive your data or have it transferred to another holder. The User has the right to receive their Data in a structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain its transfer without obstacles to another holder. This provision is applicable when the Data are processed with automated tools and the treatment is based on the User’s consent, on a contract of which the User is a party or on contractual measures connected to it.
propose a complaint. The User can propose a complaint with the competent personal data protection supervisory authority or take legal action.

More information on the right to object

When Personal Data are processed in the public interest, in the exercise of public powers with which the Data Controller is invested or to pursue a legitimate interest of the Data Controller, Users have the right to oppose the processing for reasons related to their particular situation.

Users are reminded that, if their data were processed for direct marketing purposes, they can oppose the processing without giving any reasons. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise your rights

To exercise the rights of the User, Users can send a request to the contact details of the Data Controller indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within a month.

Cookie Policy

This website uses cookies and other identifiers. To find out more, the User can consult the Cookie Policy.

Learn more about data processing

Defense in court

The User’s Personal Data may be used by the Data Controller in court or in the preparatory stages for its possible establishment for the defense against abuse in the use of this Website or related Services by the User.

The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of the public authorities.

Specific information

At the request of the User, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System log and maintenance

For needs related to operation and maintenance, this Website and any third party services it uses may collect system logs, i.e. files that record the interactions and which may also contain Personal Data, such as the User IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time to the Data Controller using the contact details.

Reply to “Do Not Track” requests

This website does not support “Do Not Track” requests.

To find out if any third-party services used support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying it to Users on this page and, if possible, on this Website as well as, if technically and legally feasible, by sending a notification to Users through one of the extremes of contact he has. Therefore, please consult this page frequently, referring to the date of the last modification indicated at the bottom.

If the changes concern processings whose legal basis is consent, the Data Controller will collect the User’s consent again, if necessary.

Definitions and legal references

Personal Data (or Data)

It constitutes personal data any information that, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage data

These are the information collected automatically through this website (also from third party applications integrated into this website), including: IP addresses or domain names of the computers used by the user who connects with this website, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response from the server (successful, error, etc. .) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User’s IT environment.

User

The individual who uses this website which, unless otherwise specified, coincides with the interested party.

Interested person

The natural person to whom the Personal Data refers.

Data Processor (or Responsible)

The natural person, legal entity, public administration and any other entity that processes personal data on behalf of the Data Controller, as set out in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of the processing of personal data and the tools adopted, including the security measures relating to the operation and use of this Website. The Data Controller, unless otherwise specified, is the owner of this Website.

This Website (or this Application)

The hardware or software tool through which Users’ Personal Data is collected and processed.

Service

The service provided by this website as defined in the relative terms (if any) on this site / application.

European Union (or EU)

Unless otherwise specified, any reference to the European Union contained in this document is intended to be extended to all current member states of the European Union and the European Economic Area.

Cookie

Small portion of data stored within the User’s device.

Legal references

This privacy statement is drawn up on the basis of multiple legislative systems, including articles 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy statement only concerns this Website.

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