{"id":108780,"date":"2020-08-04T17:09:40","date_gmt":"2020-08-04T15:09:40","guid":{"rendered":"http:\/\/pelletterieded.com\/faire-un-retour\/"},"modified":"2023-01-31T10:19:17","modified_gmt":"2023-01-31T09:19:17","slug":"faire-un-retour","status":"publish","type":"page","link":"https:\/\/pelletterieded.com\/fr\/faire-un-retour\/","title":{"rendered":"Faire un retour"},"content":{"rendered":"\n\t<section class=\"section\" id=\"section_1501827671\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-1002830613\">\n\n\t<div id=\"col-88207001\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"container section-title-container\" ><h1 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Faire un retour<\/span><b aria-hidden=\"true\"><\/b><\/h1><\/div>\n<h3 style=\"text-align: left;\">Avant de remplir le formulaire de demande de RETOUR, nous vous rappelons que\u00a0:<\/h3>\n<p><strong>Pelletterie D&amp;D<\/strong>\u00a0assure le droit de r\u00e9tractation de l&rsquo;achat\u00a0<strong>dans et au plus tard 14\u00a0jours<\/strong>\u00a0\u00e0 compter de la date de livraison. Selon l&rsquo;art. 52 Droit de r\u00e9tractation &#8211; r\u00e9f\u00e9rence l\u00e9gislative <em>(d\u00e9cret l\u00e9gislatif 206\/2005)<\/em>.<\/p>\n<p class=\"p2\"><strong><span class=\"s1\">Ne sont pas soumis au droit de r\u00e9tractation\u00a0:<\/span><\/strong><\/p>\n<ul>\n<li class=\"p2\"><span class=\"s1\">Produits personnalis\u00e9s ou produits achet\u00e9s pour la vente B2B.<\/span><\/li>\n<li class=\"p2\"><span class=\"s1\">Tous les produits sans \u00e9tiquette ou avec \u00e9tiquette enlev\u00e9e, utilis\u00e9s ou incomplets, etc\u2026<\/span><\/li>\n<li>Absence d&rsquo;\u00e9l\u00e9ments faisant partie int\u00e9grante du produit (accessoires, bandouli\u00e8re, poign\u00e9es, \u00e9tiquettes, garantie relative, etc.)<\/li>\n<li>Endommagement du produit pour des raisons autres que le transport.<\/li>\n<li>L&rsquo;objet doit arriver au si\u00e8ge au plus tard 15 jours ouvrables, en cas de d\u00e9lais plus longs, le retour sera consid\u00e9r\u00e9 comme nul<\/li>\n<li class=\"p2\"><span class=\"s1\">L&#8217;emballage de la marchandise doit \u00eatre effectu\u00e9 avec la bo\u00eete d&rsquo;origine afin d&rsquo;\u00e9viter que la marchandise n&rsquo;atteigne sa destination endommag\u00e9e.<br \/>\n<\/span><span class=\"s1\">Si l&#8217;emballage d&rsquo;origine est inutilisable, le client peut utiliser une bo\u00eete \u00e9quivalente en termes de taille et de r\u00e9sistance.<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/pelletterieded.com\/fr\/termes-et-conditions\/\" target=\"_blank\" rel=\"noopener\">Lire toutes les conditions g\u00e9n\u00e9rales de vente ICI<\/a><\/p>\n<h3 style=\"text-align: center;\">si vous respectez les conditions indiqu\u00e9es ci-dessus, vous pouvez proc\u00e9der au remplissage de tous les champs du formulaire pour lancer la proc\u00e9dure de retour de commande. Nous vous informerons d\u00e8s que la demande sera trait\u00e9e.<\/h3>\n\t<div id=\"gap-2034317879\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2034317879 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f108850-o1\" lang=\"it-IT\" dir=\"ltr\" data-wpcf7-id=\"108850\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/108780#wpcf7-f108850-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Modulo di contatto\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"108850\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"it_IT\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f108850-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Num\u00e9ro de commande<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"ordine\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"ordine\" \/><\/span> <\/label>\n<\/p>\n<p><label> Y Votre email (obligatoire)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Ton t\u00e9l\u00e9phone<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tel-111\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tel-111\" \/><\/span> <\/label>\n<\/p>\n<p><label> Raison du retour<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-152\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"textarea-152\"><\/textarea><\/span><\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Allgato\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"Allgato\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Accetto\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"Accetto\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">J'ai lu et j'accepte tous les <a href=\"https:\/\/pelletterieded.com\/fr\/termes-et-conditions\/\" target=\"_blank\">termes et conditions<\/a><\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Envoyer une demande\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1501827671 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":275,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-108780","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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