{"id":180099,"date":"2023-01-31T10:20:25","date_gmt":"2023-01-31T09:20:25","guid":{"rendered":"https:\/\/pelletterieded.com\/hacer-una-devolucion\/"},"modified":"2023-01-31T10:21:17","modified_gmt":"2023-01-31T09:21:17","slug":"hacer-una-devolucion","status":"publish","type":"page","link":"https:\/\/pelletterieded.com\/es\/hacer-una-devolucion\/","title":{"rendered":"Hacer una devoluci\u00f3n"},"content":{"rendered":"\n\t<section class=\"section\" id=\"section_426264477\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-1246319633\">\n\n\t<div id=\"col-1060252152\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"container section-title-container\" ><h1 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Hacer una devoluci\u00f3n<\/span><b aria-hidden=\"true\"><\/b><\/h1><\/div>\n<h3 style=\"text-align: left;\">Antes de completar el formulario de solicitud de DEVOLUCI\u00d3N, le recordamos que:<\/h3>\n<p><strong>Pelletterie D&amp;D<\/strong>\u00a0garantiza el derecho de desistimiento de la compra\u00a0<strong>en un plazo m\u00e1ximo de 14\u00a0d\u00edas<\/strong>\u00a0a partir de la fecha de entrega. Seg\u00fan el arte. 52 Derecho de desistimiento &#8211; referencia legislativa <em>(Decreto Legislativo 206\/2005)<\/em>.<\/p>\n<p class=\"p2\"><strong><span class=\"s1\">No est\u00e1n sujetos al derecho de desistimiento:<\/span><\/strong><\/p>\n<ul>\n<li class=\"p2\"><span class=\"s1\">Productos personalizados o productos comprados para la venta B2B.<\/span><\/li>\n<li class=\"p2\"><span class=\"s1\">Todos los productos sin etiqueta o con una etiqueta quitada, usada o incompleta, etc&#8230;<\/span><\/li>\n<li>Ausencia de elementos integrantes del producto (accesorios, bandolera, asas, etiquetas, relativa garant\u00eda, etc.)<\/li>\n<li>Da\u00f1os en el producto por causas ajenas al transporte.<\/li>\n<li>El objeto debe llegar a la sede como m\u00e1ximo 15 d\u00edas h\u00e1biles, en caso de tiempos mayores, la devoluci\u00f3n se considerar\u00e1 nula<\/li>\n<li class=\"p2\"><span class=\"s1\">El embalaje de la mercanc\u00eda debe realizarse con la caja original para evitar que la mercanc\u00eda llegue da\u00f1ada a su destino.<br \/>\n<\/span><span class=\"s1\">Si el embalaje original no se puede utilizar, el cliente puede utilizar una caja equivalente en cuanto a tama\u00f1o y resistencia.<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/pelletterieded.com\/es\/terminos-y-condiciones\/\" target=\"_blank\" rel=\"noopener\">Lea todos los t\u00e9rminos y condiciones de venta AQU\u00cd<\/a><\/p>\n<h3 style=\"text-align: center;\">si cumple con los t\u00e9rminos indicados anteriormente, puede proceder a la cumplimentaci\u00f3n de todos los campos del formulario para iniciar el procedimiento de devoluci\u00f3n del pedido. Le notificaremos tan pronto como se procese la solicitud.<\/h3>\n\t<div id=\"gap-1695557336\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1695557336 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f37463-o1\" lang=\"it-IT\" dir=\"ltr\" data-wpcf7-id=\"37463\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/es\/wp-json\/wp\/v2\/pages\/180099#wpcf7-f37463-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Modulo di contatto\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"37463\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"it_IT\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f37463-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Numero Ordine<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"ordine\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"ordine\" \/><\/span> <\/label>\n<\/p>\n<p><label> La tua email (richiesto)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Il tuo telefono<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tel-111\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tel-111\" \/><\/span> <\/label>\n<\/p>\n<p><label> Motivo del reso<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-152\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"textarea-152\"><\/textarea><\/span><\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Allgato\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"Allgato\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Accetto\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"Accetto\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Ho letto e accetto tutti i <a href=\"https:\/\/pelletterieded.com\/it\/termini-e-condizioni\/\" target=\"_blank\">termini e condizioni<\/a><\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Invia richiesta\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_426264477 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":275,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-180099","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - 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