{"id":67330,"date":"2020-07-23T16:51:37","date_gmt":"2020-07-23T14:51:37","guid":{"rendered":"http:\/\/pelletterieded.com\/easy-returns\/"},"modified":"2023-01-03T15:14:33","modified_gmt":"2023-01-03T14:14:33","slug":"easy-returns","status":"publish","type":"page","link":"https:\/\/pelletterieded.com\/en\/easy-returns\/","title":{"rendered":"Easy returns"},"content":{"rendered":"<p class=\"p1\"><span class=\"s1\"><strong>Pelletterie D&amp;D<\/strong>\u00a0ensures the right of withdrawal from the purchase\u00a0<strong>within and no later than 14 days<\/strong>\u00a0from the date of delivery. According to the art. 52 Right of withdrawal &#8211; legislative reference\u00a0<em>(Legislative Decree 206\/2005)<\/em>.<\/span><\/p>\n<p class=\"p2\"><span class=\"s1\">The following are not subject to the right of withdrawal:<\/span><\/p>\n<ul>\n<li class=\"p2\"><span class=\"s1\">Custom products or products purchased for B2B sale.<\/span><\/li>\n<li class=\"p2\"><span class=\"s1\">All products without a label or with a label removed, used or incomplete etc&#8230;<\/span><\/li>\n<li>Absence of integral elements of the product (accessories, shoulder strap, handles, tags, relative guarantee, etc.)<\/li>\n<li>Damage to the product for reasons other than transport.<\/li>\n<li>The object must arrive at the headquarters no later than 15 working days, in the event of longer times, the return will be considered void<\/li>\n<li class=\"p2\"><span class=\"s1\">The packaging of the goods must be carried out with the original box in order to prevent the goods from reaching their destination damaged.<br \/>\n<\/span><span class=\"s1\">If the original packaging is unusable, the customer can use an equivalent box in terms of size and strength.<\/span><\/li>\n<\/ul>\n<p class=\"p2\"><span class=\"s1\">The customer must make the return request from the appropriate section within his own\u00a0<strong><a href=\"http:\/\/pelletterieded.com\/effettua -a-return\/\">personal area<\/a><\/strong>\u00a0on the Pelletterieded.com website. Indicating if you want a refund or an item exchange. Attaching photos of the goods received to be returned and the order number<\/span><\/p>\n<p class=\"p2\"><span class=\"s1\"><strong>Pelletterie D&amp;D<\/strong>\u00a0will supply the label, exclusively for shipments to Italy. Only one label is provided for each order.<br \/>\n<\/span><span class=\"s1\">If a different label is used, the return shipping cost will not be refunded.<\/span><\/p>\n<p>In the event of returns outside Italy, all shipping costs, taxes or other costs will be charged to the customer. It will be the buyer&#8217;s duty to inform Pelletterie D&amp;D of the date, tracking number and chosen courier. In this case the customer is responsible for the shipment itself<\/p>\n<p class=\"p2\"><span class=\"s1\">For all other cases, the return is the responsibility of the customer who is fully responsible for it. Therefore it is recommended to use a traceable shipping system.<\/span><\/p>\n<p class=\"p2\"><span class=\"s1\">The return must be sent to the following address:<\/span><\/p>\n<p class=\"p2\"><strong>D&amp;D leather goods &#8211;\u00a0<\/strong><strong>Via Petrosa n 8 &#8211;\u00a0<\/strong><strong>50019 Sesto Fiorentino (FI).<\/strong><\/p>\n<p class=\"p1\"><span class=\"s1\">Return shipments made in ways other than those indicated above will not be accepted.<br \/>\n<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Once the return has reached its destination, Pelletterie D&amp;D will check the legitimacy of the return and verify the correctness of the operations and the integrity of the product<\/ span><\/p>\n<p class=\"p1\"><span class=\"s1\">Afterwards, only\u00a0the purchase amount will be refunded, not the shipping costs (or any additional fees).<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">These sums will be credited back through the system with which the payment was made within ten days of receiving the returned goods. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">All Pelletterie D&amp;D products are guaranteed for 24 months from the delivery date.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">In case of problems, the customer can contact Pelletterie D&amp;D by sending an email with a photographic description of the problem to the following address:\u00a0<strong>info@pelletterieded.com< \/strong><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">This warranty does not cover damage due to normal wear and tear or accidents caused directly or indirectly by the customer<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pelletterie D&amp;D\u00a0ensures the right of withdrawal from the purchase\u00a0within and no later than 14 days\u00a0from the date of delivery. According to the art. 52 Right of withdrawal &#8211; legislative reference\u00a0(Legislative Decree 206\/2005). The following are not subject to the right of withdrawal: Custom products or products purchased for B2B sale. All products without a label [&#8230;]\n","protected":false},"author":275,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank-title-center.php","meta":{"footnotes":""},"class_list":["post-67330","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Easy returns - Pelletterie D&amp;D<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Easy returns - Pelletterie D&amp;D\" \/>\n<meta property=\"og:description\" content=\"Pelletterie D&amp;D\u00a0ensures the right of withdrawal from the purchase\u00a0within and no later than 14 days\u00a0from the date of delivery. 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