{"id":180061,"date":"2023-01-31T10:10:50","date_gmt":"2023-01-31T09:10:50","guid":{"rendered":"https:\/\/pelletterieded.com\/make-a-return\/"},"modified":"2023-01-31T10:17:09","modified_gmt":"2023-01-31T09:17:09","slug":"make-a-return","status":"publish","type":"page","link":"https:\/\/pelletterieded.com\/en\/make-a-return\/","title":{"rendered":"Make a return"},"content":{"rendered":"\n\t<section class=\"section\" id=\"section_152883536\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-985188371\">\n\n\t<div id=\"col-47777255\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"container section-title-container\" ><h1 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Make a return<\/span><b aria-hidden=\"true\"><\/b><\/h1><\/div>\n<h3 style=\"text-align: left;\">Before completing the RETURN request form, we remind you that:<\/h3>\n<p><strong>Pelletterie D&amp;D<\/strong>\u00a0ensures the right of withdrawal from the purchase\u00a0<strong>within and no later than 14 days<\/strong>\u00a0from the delivery date. According to the art. 52 Right of withdrawal &#8211; legislative reference <em>(Legislative Decree 206\/2005)<\/em>.<\/p>\n<p class=\"p2\"><strong><span class=\"s1\">The following are not subject to the right of withdrawal:<\/span><\/strong><\/p>\n<ul>\n<li class=\"p2\"><span class=\"s1\">Custom products or products purchased for B2B sale.<\/span><\/li>\n<li class=\"p2\"><span class=\"s1\">All products without a label or with a label removed, used or incomplete, etc\u2026<\/span><\/li>\n<li>Absence of integral elements of the product (accessories, shoulder strap, handles, tags, relative guarantee, etc.)<\/li>\n<li>Damage to the product for reasons other than transport.<\/li>\n<li>The object must arrive at the headquarters no later than 15 working days, in the event of longer times, the return will be considered void<\/li>\n<li class=\"p2\"><span class=\"s1\">The packaging of the goods must be carried out with the original box in order to prevent the goods from reaching their destination damaged.<br \/>\n<\/span><span class=\"s1\">If the original packaging is unusable, the customer can use an equivalent box in terms of size and strength.<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/pelletterieded.com\/en\/conditions-of-sale\/\" target=\"_blank\" rel=\"noopener\">Read all the terms and conditions of sale HERE<\/a><\/p>\n<h3 style=\"text-align: center;\">if you comply with the terms indicated above, you can proceed with filling in all the fields of the form to start the order return procedure. We will notify you as soon as the request is processed.<\/h3>\n\t<div id=\"gap-517870677\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-517870677 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f108849-o1\" lang=\"it-IT\" dir=\"ltr\" data-wpcf7-id=\"108849\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/180061#wpcf7-f108849-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Modulo di contatto\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"108849\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"it_IT\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f108849-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Order number<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"ordine\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"ordine\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your email (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your phone<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tel-111\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tel-111\" \/><\/span> <\/label>\n<\/p>\n<p><label> Reason for return<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-152\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"textarea-152\"><\/textarea><\/span><\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Allgato\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"Allgato\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Accetto\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"Accetto\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read and accept all <a href=\"https:\/\/pelletterieded.com\/en\/conditions-of-sale\/\" target=\"_blank\">terms and conditions<\/a><\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_152883536 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":275,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-180061","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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